Shipping policy

Where we ship

We currently ship to addresses in the United States only.

Shipping cost

Shipping is free on every order. Every order is tracked.

Processing time

Orders are packed and shipped within 1 to 3 business days. You will get an email with a tracking number when your order ships.

Delivery time

Orders ship from our supplier's warehouse overseas. Most orders arrive 7 to 15 days after they ship. Delivery can take longer during holidays and busy periods, so please order early if you need your tights by a certain date.

Tracking

Tracking can take 2 to 4 days to show movement after you receive the tracking email. This is normal for international parcels.

Wrong address

Please check your shipping address before you pay. If you notice a mistake, email us straight away at snugsheer.support@gmail.com. We can change the address only before the order ships.

Late or missing orders

If tracking shows your order has not been delivered 30 days after it shipped, email us and we will send it again or refund you in full.

Contact

Email snugsheer.support@gmail.com. We reply within 2 business days.